Sales Policy
At Black Choco Store, our goal is to offer customers an enjoyable shopping experience alongside premium chocolate products. Please review the following guidelines that govern our sales process:
Pricing:
All prices listed on our website are in USD unless otherwise noted. Prices may change without notice; however, we guarantee that the price at the time of your purchase will be honored.
Payment Methods:
We accept a range of secure payment options, including major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other authorized online payment systems. Every transaction is encrypted and processed through secure gateways to safeguard your financial information.
Order Confirmation:
Once you place an order, a confirmation email will be sent with your order details. Please review your shipping address, billing information, and ordered items for accuracy. If you notice any errors, contact our customer service within 24 hours.
Shipping and Handling:
We provide both domestic and international shipping, with fees and delivery times calculated based on your location and package weight. While we strive for prompt delivery, we cannot be held responsible for delays caused by shipping carriers or customs procedures.
Taxes and Duties:
Customers are responsible for any taxes, customs fees, or duties required by their country. Surecity Store is not liable for additional charges that may arise during shipping.